Recruiting in the manufacturing sector is no easy feat. With unique challenges that can hinder the process, recruiters must be creative and resourceful to find the right talent for the job. One of the biggest obstacles is the outdated and incomplete resumes that are often submitted. Furthermore, traditional communication channels, such as email and phone calls, may not be effective, which adds another layer of complexity to the recruitment process.
To address these issues and help recruiters make more informed decisions, I led the design effort in the creation of the Conversations page on the FactoryFix Recruiting Platform. It offers a conversation-centric approach to candidate screening and selection. With this tool, recruiters can easily communicate with applicants via SMS and chat directly from their computer.
The Conversations page allows recruiters to ask targeted questions and gather more information from candidates that may not be evident on their resumes. This way, they can fill in the gaps and make a more informed decision about whether or not to invite the candidate for an interview.
The aim of this project was to enable recruiters to communicate with and make decisions about the candidates in their pipelines. Using the rich information contained in the conversations between them and candidates, recruiters would have the context they needed to make well informed decisions.
Our team's goal was to improve recruiter engagement by making it easy for them to take actions on candidates and this project was at the center of making this possible.